Caredoc is an out of hours family doctors service for patients with urgent medical problems who need to contact a doctor after surgeries close.
Local doctors in your area and neighbouring areas have organised the service for patients with urgent medical problems who need to contact a doctor after surgeries close. During these times patients will ring a central number (1850 334 999). A call taker in the Caredoc call assessment centre will answer this number and take the patients details.
A nurse will ring the patients back and give advice to the patients, or if necessary organise appointment times for patients to be seen at local treatment centres or arrange a home visit if necessary.
Appointments to see the doctor must be arranged by phone before the patients attend the centres. Doctors will be based in the treatment centres and are driven in cars equipped with the most up to date medical equipment. These cars are in constant communication with the nurse in the call assessment centre.
It is intended to provide a high quality out of hour’s service for urgent cases. Where patient contacts the service regarding a problem that can wait until their own doctor's surgery opens they will be advised to arrange an appointment to visit their own doctor at the next routine surgery. In this way doctors will be free to deal with urgent cases promptly.